Shopping Policy
Last Updated: 04 april 2024
Order Placement
When placing an order with iElectronics GmbH, you agree to abide by the terms and conditions outlined in this Shopping Policy. By completing the checkout process, you acknowledge your acceptance of these terms.
Product Availability
All products listed on our website are subject to availability. While we strive to maintain accurate inventory levels, occasionally, certain items may be out of stock. In such cases, we will notify you promptly and provide alternative options or offer a refund for the unavailable item.
Pricing
Prices displayed on our website are in the currency specified and are inclusive of applicable taxes. We reserve the right to adjust prices without prior notice. However, once you place an order, the price will remain fixed for that transaction.
Payment
Payment for orders must be made using one of the accepted payment methods specified during checkout. We accept credit cards, bank transfers, and PayPal. Payment details and instructions will be provided at the time of purchase.
Order Processing
Upon successful payment, your order will be processed and dispatched in a timely manner. The estimated processing time will be communicated to you during checkout. Orders are processed on business days (Monday to Friday, excluding holidays).
Shipping
We offer shipping to locations within the specified regions. Shipping costs and estimated delivery times will be calculated based on your location and provided during checkout. We partner with reliable carriers to ensure your order reaches you securely and promptly.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.
Returns and Exchanges
We want you to be satisfied with your purchase. If for any reason you are not completely happy with your order, you may return it within [X] days of receipt for a refund or exchange, subject to our Returns and Exchanges Policy. Please refer to the Returns and Exchanges section on our website for detailed instructions and eligibility criteria.
Customer Support
Our dedicated customer support team is available to assist you with any inquiries or concerns regarding your order. Please feel free to contact us via email at info@ielectronic.de or by phone at +4915510583640. We strive to respond to all inquiries promptly and provide satisfactory resolutions.
Governing Law
This Shopping Policy is governed by the laws of Germany. Any disputes arising from or related to your order or purchase shall be subject to the exclusive jurisdiction of the courts of Germany.
Updates to the Shopping Policy
- We reserve the right to update or modify this Shopping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.
By placing an order with iElectronics GmbH, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined in this Shopping Policy.